SKILLS/ DIMENSIONS MEASURED
The skills meausred during Behavioral interview for the role of Sales agent are
Sales Ability:
- Promote ideas and shape opinions while overcoming resistance
- Show confidence even after a hard refusal/rejection
- Focus on achieving goals
- Present compelling rationale to gain acceptance for ideas and plans
Communication:
- Convey information in a manner that is understandable and persuasive
- Be able to identify and remedy situations when the audience has not understood the message
- Be willing and able to repeat or rephrase explanations
- Question and probe others to obtain information or to identify their underlying needs
Flexibility/Multitasking:
- Recognize priorities and balance conflicting demands
- Identify desired outcomes and determine steps needed to achieve them
- Structure work activities to ensure that work is done efficiently and effectively
- Organize their work activities to meet the requirements of the job
- Posses the ability to perform multiple activities at the same time
