Wednesday, May 11, 2011

SKILLS/ DIMENSIONS MEASURED- Sales Agent

SKILLS/ DIMENSIONS MEASURED
The skills meausred during Behavioral  interview for the role of Sales agent are
 Sales Ability:


  •  Promote ideas and shape opinions while overcoming resistance
  • Show confidence even after a hard refusal/rejection
  • Focus on achieving goals
  • Present compelling rationale to gain acceptance for ideas and plans

 Communication:

  •  Convey information in a manner that is understandable and persuasive
  • Be able to identify and remedy situations when the audience has not understood the message
  • Be willing and able to repeat or rephrase explanations
  • Question and probe others to obtain information or to identify their underlying needs

 Flexibility/Multitasking:

  •  Recognize priorities and balance conflicting demands
  • Identify desired outcomes and determine steps needed to achieve them
  • Structure work activities to ensure that work is done efficiently and effectively
  • Organize their work activities to meet the requirements of the job
  • Posses the ability to perform multiple activities at the same time